Mac devices are most reliable compared to any others, but there still can be some problems with them. The one annoying problem is shutting down – and yes, it can be very persistent when you are working on your computer but it just shuts down unexpectedly. This wastes your time, and in addition, you can lose some important data.
In this article, we are going to provide readers with the main reasons for shutdowns and possible ways to solve this unpleasant problem without wasting a lot of time and nerves.
Of course, it’s quite important to know the possible cause of why your Mac keeps shutting down from time to time. Here are the most common reasons that cause this issue:
- Malware. Computer viruses can cause problems with your computer, including random shutdowns.
- An old OS version. In some cases, the old OS can be a reason that causes unexpected shutdowns of your Mac.
- Non-reliable third-party software downloaded from non-trustworthy sources. If you have any suspicious software on your Mac, the reason can be in it.
- Non-compatible peripheral devices. In some cases, non-compatible or malfunctioning devices connected to the Mac may cause random shutdowns of the computer.
Solving the Problem Successfully
Whether you have realized the reason why your device keeps shutting down or not, it’s important to get rid of this unpleasant problem as fast as possible. Follow the methods below that will be effective in this.
- Complete the shutdown. You need to turn on your computer, and then close all non-responding programs. After this, you have to start a shutdown, and when it’s fully finished, turn on the device again and check out if the problem is gone.
- Check your device for viruses. Download a reliable software that will scan your computer and search for suspicious files with viruses. Remember you should check the Mac for computer viruses regularly to keep it on the maximum level of performance.
- Reset the settings of SMC. This is a chip inside your Mac that controls the most vital functions of the device. Resetting the SMC can be helpful when you have a shutdown problem. Pay attention to this solution that works only with devices with T2 chips because Macs with M1 chips do not have an SMC.
- Try to reset the PRAM to solve the issue. Sometimes this method can be helpful, so just try to reset the PRAM if nothing else helps. You need to power on the device, then press Command+Option+R+P at the same time, and keep them pressed for about 20 seconds. After this, reset your device and check out if the problem with shutdowns still occurs.
- Reinstall your operating system or update it. Sometimes, an outdated or damaged operating system can cause unexpected shutdowns. Try to install the OS or at least update your current version to solve the issue easily. In many cases, not updated devices can work slower with a lower level of performance that may be a reason for random shutdowns.
- Contact professionals. If nothing helps, do not panic, probably your case is more serious and you need professional assistance. Contact Apple Customer care to get the needed support and ways to solve the problem of random shutdowns. Look for an Apple Service in your town and go with your device there, so the team of qualified specialists can diagnose your Mac and do everything possible to fix the issue successfully.
As you can see, there are many possible ways to get rid of the random shutdown problem. If you have faced this issue, it’s important to calm down and try all the methods listed above. In many cases, the problem can be fixed without any difficulties, and in more serious cases, professionals from Apple Service can help you to recover your device and its performance. Take care of your Mac properly, and it will serve you for many years in a row!