A wireless office headset is a headset that combines a headphone with a microphone and allows the user to answer calls without having to pick up the phone physically.
A wireless office headset allows someone to multitask in a work setting, thus getting more things done without the discomfort that a regular office phone usually brings.
Choosing the right wireless office headset increases productivity, minimizes injury, and muscle strain, and reduces operational costs.
The lack of back or neck pains, poor connection, and muffled voices all help in providing the user with better work experience.
Choosing a wireless headset
For one who spends thousands of hours on the phone while working, investing in a wireless office headset is a must.
When selecting the best one, the following specifications should be considered:
– Wireless range (usually up to 350 feet)
– Battery talk time
– Connectivity
– Weight
– Wearing style
– Noise-canceling microphone
– Replaceable battery
– Warranty
Care and maintenance
A wireless headset must be taken care of to provide the best calling experience.
Below are some tips to ensuring it keeps functioning properly.
See it as something of value
When someone ends a bad call or a lost sale, it is human nature to lash out at the nearest object.
Unfortunately, this means the wireless office headset if it’s being used.
It’s quite reasonable to imagine someone at the desk, angrily ending a call, grabbing the headset, and slamming it to the wall.
It may make that person feel better for a second but would face additional costs in getting a replacement after.
It is advised to treat the headset as if it is something of high value so that it can continue in making successful and good-news-bearing calls.
Avoid traps
For wired headsets, traps exist in the form of desk drawers or the wheels of a chair.
A person who works a desk job knows that when a wired electronic device gets compromised, technical problems will follow.
Fortunately, we have wireless headsets to address this unforeseeable risk.
Regular cleaning
An office headset is one of the most used equipment on a desk.
Aside from the oils our bodies naturally produce getting stuck on the headset and making it grimy; the oils can also cause the cables to become stiff and more prone to breakage.
For wireless headsets, their mobility means more chances of other substances such as food and drinks to come into contact. Keeping an office headset clean ensures its longevity.
Replace battery
Wireless headsets function with rechargeable batteries that should be replaced at least once a year to ensure that it works properly.
Replace ear cushions
Replacing ear cushions every six months ensures that germs do not accumulate on the surface, and foreign particles stay away from the inside of the headset, which can cause malfunctions.
Study the warranty
As an added practice, it is best to take time to read the warranty because different companies offer varying warranty benefits.
If a headset comes with free replacement of ear cushions, then it’s wise to take advantage of the offer.
Purchasing the best wireless office headset and practicing the proper care and maintenance for it will ensure that the equipment will be there for those successful calls to close the deal while ensuring that the user doesn’t strain his neck and back in the process.